Fk971 takes your privacy seriously. We believe that protecting your personal information is the foundation of a trustworthy gaming platform. This privacy policy clearly outlines what data we collect, how it is used, and what rights you have.
1 What Data We Collect
The following types of information may be collected from you when you create and use an account on the fk971 platform:
Personal Identity Information
- Full name (as per National ID)
- Date of birth and age verification details
- Mobile Number & Email Address
- Current & Permanent Address
- National ID (NID) or passport number (for KYC verification)
Financial Information
- Mobile Banking Number (Mobile Banking, Nagad, Rocket)
- Transaction History & Amounts
- Deposit & Withdrawal Records
Technical Information
- IP Address & Device Type
- Browser & Operating System Information
- Login Time & Activity Logs
- Cookie & Session Data
| Types of Data | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Identity | Account Verification | Yes |
| Mobile Number | Transactions & Communications | Yes |
| NID / Passport | KYC Verification | For Withdrawals |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Information | Improving User Experience | Optional |
2 How We Collect Data
Fk971 collects your information through several methods, primarily in three ways:
- Direct provision: Information you provide directly during account registration, KYC verification, or when contacting support.
- Automatic collection: Information collected automatically during platform use via cookies, server logs, and analytics tools.
- From third parties: Limited information received from payment processors or identity verification agencies, used solely for verification purposes.
3 Purpose of Data Use
Your information is used only for specific, legitimate purposes. fk971 never uses your data unnecessarily. The primary purposes are:
- Ensuring account creation and management.
- Processing deposit and withdrawal transactions.
- KYC verification and age confirmation.
- Preventing fraud and money laundering.
- Providing customer service and technical support.
- Informing you about promotional offers and bonuses (subject to your consent).
- Improving platform performance and security.
- Fulfilling legal obligations.
4 Data Sharing & Disclosure
Fk971 may share your information with specific parties in limited circumstances. In every case, appropriate safeguards are in place.
When Data May Be Shared
- Payment Processors: Only the information necessary to process Mobile Banking, Nagad, or Rocket transactions is shared.
- KYC Partner: With licensed verification agencies for identity verification purposes.
- Legal Authorities: In response to government directives or court orders.
- Responsible Gaming Organizations: Limited information to help prevent problem gaming.
Outside of the cases listed above, your data is not disclosed to any third party.
5 Cookie Policy
Fk971 uses cookies on its website and app. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: To maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: Understanding how the platform is used (subject to your consent).
You can disable cookies through your browser settings, though some features may become limited as a result.
6 Data Protection Measures
Fk971 follows the highest industry standards to keep your data secure. Our security framework includes:
- TLS/SSL encryption for all data transmissions.
- AES-256 encryption for storing sensitive data.
- Regular security audits and penetration testing.
- Two-Factor Authentication (2FA) support.
- An automated system for detecting suspicious activity.
- Restricted staff access to data and strict internal policies.
Please note that no one can guarantee complete security on the internet. We strongly encourage you to use a strong password and keep your login credentials confidential.
7 User Rights
You have the following rights over your personal data:
Right of Access
You can request to know what information we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data, subject to specific conditions being met.
Right to Object to Processing
You may object to the use of your data for marketing or other specific purposes.
Right to Data Portability
You can request a copy of your data in a standard, portable format.
Right to Restrict Processing
You may request that the use of your data be restricted under certain circumstances.
To exercise any of these rights, contact our support team. We generally respond to requests within 30 days.
8 Data Retention Period
Fk971 does not retain your data longer than necessary. The general policy is as follows:
- All data is retained for as long as the account remains active.
- After account closure, financial transaction records are retained for up to 7 years due to legal obligations.
- KYC documents may be retained for up to 5 years after account closure.
- After marketing consent is withdrawn, the relevant data is removed from our systems within 30 days.
9 Children's Privacy
Fk971 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If you believe we hold information belonging to a minor, please notify us immediately and we will promptly delete that data and close the associated account.
10 Policy Updates & Contact
Fk971 reserves the right to update this privacy policy as needed. If significant changes are made, we will notify you by email or via an on-platform notice. The latest version will always be available on this page, with the update date shown at the top.
If you have any questions or concerns about this privacy policy, please reach out to our support team. We are always here to help.